Privacy policy

Updated 10 November 2026

What FreezeCheck stores when you use the bot @freezecheck_bot and the site freezecheck.org, why, for how long, and how to have it deleted.

In short. No cookies and no advertising or analytics trackers. We never ask for a seed phrase, a private key or a wallet connection. We do not publish who checked which address. To delete your data, write to hello@freezecheck.org.

Who we are

FreezeCheck is a service that checks TRON USDT (TRC-20) wallets: the Telegram bot @freezecheck_bot, the channel @freeze_check and this site. For any question about your data, write to hello@freezecheck.org.

What the bot stores

Your Telegram account. The numeric ID, username, first name, language, and the time of your first and last visit. Telegram passes these to any bot you start. The bot does not ask for a phone number, an e-mail or documents.
How you found us. The tag in the link you opened, the ID of the person who invited you if you came by an invite link, and your answer to “How did you find us?” if you gave one.
Your checks. The addresses you check, with the date, verdict, score and report. This is the history you see in the bot. It includes checks from a file, in a group chat and in inline mode.
Your watches. The addresses you put on watch and what is needed to alert you: the last verdict, the main counterparties, and look-alike addresses sent to that wallet.
Your reports. If you report an address: the address, the reason you gave and your Telegram account. Moderators see who sent the report.
Payments. The plan, its period, the amount and the payment reference issued by Telegram or Crypto Pay. We never receive card details or wallet keys.

The bot does not store the text of your messages. A file sent for a bulk check is read and not saved.

In group chats the bot receives the messages of the group it was added to, because that is how it notices an address. It reacts only to TRON addresses, mentions, replies and commands, and does not store message text. For people whose messages it receives, it keeps the basic Telegram account record listed above. A check in a group is recorded under the account of the person who posted the address.

What the site stores

A check on the site. The address, the result, the time and your IP address. The IP address is needed to keep the free limit and to protect the service from abuse.
E-mail, if you leave one. Under a check result you can leave an e-mail. We keep it with the address checked, the language and your IP address, send you the result, and send one reminder a week later. Reply “stop” to any letter and we will not write again.
Server logs. Like any web server: IP address, the page requested (including a wallet address if it is part of the request), browser type and the referring page. The logs are kept in files of limited size; the oldest are deleted automatically.
Visit statistics. We count visits ourselves from these logs, without third-party analytics. To see the country and city of a visit, the IP address is looked up in an IP-geolocation service.
Your browser. The site sets no cookies. It keeps two entries in your browser's local storage: the number of checks you made on the site today, and a mark that you closed the language hint. They stay in your browser.

Pages load only from freezecheck.org: there are no third-party scripts, fonts, trackers or embedded content.

What is public and what is not

Blockchain data is public by nature: addresses, transfers and Tether's blacklist events. Our research and the live network page are built on that data.
We do not publish who checked which address. Checks made by people are not shown on the live page.
The prediction journal lists wallets that we rated red or yellow and that Tether later froze, with the full address and the dates. An address that someone checked can appear there like any other address on the network. It is never linked to the person who checked it.

Why we use this data

to run checks, keep your history, limits, watches and alerts;
to activate what you paid for and sort out payment problems;
to protect the service from abuse;
to understand where users come from and what to improve;
to answer your messages.

We do not sell personal data and do not use it for advertising.

Who receives data

Telegram. The bot works inside Telegram; payments in Telegram Stars go through Telegram.
Crypto Pay (@CryptoBot). For a crypto payment: the amount, the plan and your Telegram ID.
Blockchain data providers and address-label databases. They receive the wallet address being checked, and in some cases the addresses of its main counterparties. They do not receive who is asking.
E-mail provider. Delivers our letters if you left an e-mail or wrote to us.
IP-geolocation service. Receives a visitor's IP address.
Hosting. The servers are in Finland (EU).

We may have to disclose data when the law requires it.

How long we keep it

Check history in the bot: up to 1 year, then it is deleted automatically.
Cached data about addresses: up to 2 days; results of complaint and sanctions lookups up to 30 days.
Your account, payment records, watches and reports: while you use the service or until you ask us to delete them. You can remove a watch in the bot at any time.
The log of checks on the site and the e-mail list: while they are needed for limits, protection from abuse and statistics, or until you ask us to delete your entries.
Database backups are made daily; only the most recent copies are kept.

Your choices

Delete your data. Write to hello@freezecheck.org and name your Telegram username or ID, or the e-mail and address you left on the site. We will delete your check history, account record or e-mail entry.
See what we hold. Write to the same address and we will tell you.
Stop alerts. Remove the watch in the bot. Blocking the bot stops all alerts.
Stop letters. Reply “stop”.
Clear the browser entries. Clear the site data for freezecheck.org in your browser.

Changes

If this policy changes, we will update this page and the date at the top.